Total Support Training based in Southall has been working
with Holloseal Windows in Cambridgeshire for the last 12-18 months and 29 of
the employees recently completed the GQA Level 2 Certificate in Glass
Processing QCF qualification and the GQA Level 2 Certificate in Glass Related
Operations. Along with these, they also completed their Functional Skills
qualifications making up the full Level 2 Apprenticeship. Sean Hayes from GQA
attended a presentation at Holloseal on the 17th October where a
number of achievers were presented with their certificates.
Present from Total Support were Sharon Alderton (Centre
Coordinator and IV), Keith Bear (Assessor and IV) , Bob Gardiner (Assessor) and
Brian Mustill (Operations).
Sharon explained “When Keith and I went along to Holloseal
to explain the qualifications and delivery process,I thought this would be done
in small groups but the whole factory stopped work and so I had to speak to the
whole workforce at once. Although there were a few challenging questions I was
able to explain how we would be supporting them throughout the process and by
the end of the discussions almost everyone was really looking forward to
getting started”
Bob Gardiner has been the main Assessor for the Holloseal
candidates and said “The people here have been a real pleasure to work with and
the difference in how they work is really noticeable. Productivity has
increased, machinery is cleaner and there is a really good atmosphere in the
place”
Holloseal MD Fraser Nicol said “As we run a shift system and
have to meet the demands of our customers the team at Total Support were very
supportive and flexible in their approach. We have also noticed a real
difference in the production since our operatives started working on their
qualifications”
Sean Hayes said “I was delighted when Sharon asked me to
attend the presentation, it is always great to see where qualifications are
delivered that add value and there is no doubt this is the case here. The relationship
between all at Holloseal and Sharon’s team is clearly one of the key factors in
the success story, and the partnership continues as Total Support has just
signed up another 4 Apprentices at Holloseal”
The picture shows a number of achievers shortly
after being presented with their Certificates. Others were not on the picture
due to holidays or shift patterns.
